Privacy Policy

Welcome to Sibillance ("we," "us," or "our"). We operate the website at www.sibillance.com (the "Site"). We are committed to protecting your personal information and your right to privacy

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This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. Please read this document carefully. If you disagree with any part of this policy, please discontinue use of the Site.

We collect information in two ways: information you provide to us directly, and information collected automatically when you visit the Site.
 

Information you provide:

• Name and email address (e.g., when contacting us or signing up for a newsletter)

• Messages or enquiries submitted through contact forms

• Account credentials, if account creation is offered

• Payment information, if purchases are made (processed by third-party providers)
   

Information collected automatically:

• IP address and approximate geographic location

• Browser type and operating system

• Pages visited, time spent on pages, and referring URLs

• Device identifiers and cookie data

We use the information we collect for the following purposes:

• To operate, maintain, and improve the Site

• To respond to your enquiries and provide customer support

• To send transactional or promotional communications (with your consent)

• To analyse usage patterns and improve user experience

• To detect, prevent, and address technical issues or fraudulent activity

• To comply with applicable legal obligations
   

We will not use your personal information for purposes other than those described here without your explicit consent.

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: Trusted vendors who assist us in operating the Site (e.g., hosting, analytics, email delivery), bound by confidentiality obligations.

• Legal compliance: When required to comply with applicable law, regulation, legal process, or governmental request.

• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to you.

• With your consent: For any other purpose, with your explicit agreement.

The Site may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files placed on your device.
 

We use:

• Essential cookies: Necessary for the Site to function properly.

• Analytics cookies: To understand how visitors interact with the Site (e.g., Google Analytics).

• Preference cookies: To remember your settings and preferences.
   

You may configure your browser to refuse all cookies or to indicate when a cookie is being sent. Note that some features of the Site may not function properly without cookies.

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, and applicable legal requirements.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request correction of inaccurate or incomplete data.

• Deletion: Request erasure of your personal data, subject to legal obligations.

• Restriction: Request that we limit the processing of your data.

• Portability: Receive your data in a structured, machine-readable format.

• Objection: Object to processing based on our legitimate interests.

• Withdrawal of consent: Withdraw consent at any time where processing is consent-based.
   

To exercise any of these rights, please contact us using the details in Section 11. We will respond within 30 days.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

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If you believe your data has been compromised, please contact us immediately.

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

The Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a child, we will delete such information promptly. If you believe a child has provided us with their information, please contact us.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out:

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Sibillance
Website: www.sibillance.com
Email: privacy@sibillance.com

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We reserve the right to update this Privacy Policy at any time. Material changes will be communicated by updating the effective date at the top of this page. Your continued use of the Site following any changes constitutes your acceptance of the revised policy.